Everything your agency needs. One platform.
Meridian unifies account management, compliant omnichannel outreach, payments, analytics, and workforce tools into a single modern system — so your team collects more, works smarter, and stays inside the lines on every account.
Built for agencies of every size — from a single desk to hundreds of collectors.
Built around how collection teams actually work
The whole collection lifecycle, in one place.
Retire the patchwork of spreadsheets, dialers, and disconnected tools. Meridian runs every part of your operation from a single, connected system.
Account & portfolio management
Import placements, organize by desk and portfolio, and route the right work to the right collector — automatically.
Omnichannel outreach
Email, text, and call workflows from reusable templates — every message checked for consent and suppression before it sends.
Payments & settlements
Payment plans, settlements, promises to pay, and post-dated payments — all within the parameters your clients approve.
Real-time analytics
Calls, contacts, payments, and returns tracked live — with dashboards for collectors, managers, and clients.
Compliance & suppression
Do-Not-Contact lists, opt-outs, and consent enforced automatically on every outbound communication.
Workforce & team tools
Time clock, daily task lists, and manager oversight keep the floor accountable, productive, and on schedule.
Give every collector a focused day.
Meridian turns a wall of accounts into a clear, prioritized worklist — so collectors always know exactly who to work next, and why.
- Needs-attention queues, reminders, and promises
- Full account history, notes, and phones in one view
Know exactly how your agency is performing.
Live dashboards turn every call, contact, and payment into insight — for the collector on the floor, the manager coaching them, and the client who placed the work.
- Dashboards for email, text, calls, payments, and NSFs
- Real-time — no overnight batch, no waiting
Connected to the tools that get work done.
Meridian brings email, text, payments, skip trace, and AI together in one system — so your team doesn't juggle a dozen logins.
Email delivery
Send from Amazon SES or your own SMTP — your domain, your reputation, DKIM-signed.
Text messaging
Two-way SMS to reach consumers where they respond, with consent enforced on every send.
Payment processing
Take card and ACH payments, plans, and post-dates — recorded straight to the account.
Compliance is the foundation, not a feature.
Collections is a regulated business. Meridian enforces consumer protection automatically on every action — suppression, opt-outs, consent, and a complete audit trail.
See Meridian in action.
Get a walkthrough tailored to how your agency works — and see what a single, compliant platform can do for your collections.
Get a demo